Massai Torres
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AI Product Design
Personal Project
Onboardr
Onboardr turns fragmented onboarding into one intelligent, adaptive experience so product teams reach operational readiness faster.
UX Research
SUNY OER Motivational Learning Companion
Designing an AI-enabled study support experience that helps students maintain engagement and momentum while working through Open Educational Resource course materials.
UI / UX Design
Kroger RepTool
Giving operations full control over failed cost change records.
UES/BlueHalo HyperThought
Supporting users through empathy, research & UX design.
Design Systems
FM Global Polaris Digital Client Experience
Building a platform ecosystem from the ground up.
Lowe's MyRedVest Orders
Redesigning the Buy-Online-Pick-Up-In-Store Experience for Associate Mobility.
Lowe's Mobile Checkout
Researching the current state of in-store mobile payments.
Interaction Design
Discovery
Wells Fargo Loan Servicing
Digital Strategy and Fulfillment Home Lending experience.
Wells Fargo Search
An eCommerce pattern for FinTech.
© 2026 by Massai Torres · New York, NY
massai.torres@massaitorres.com
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